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When a user makes a video call in a published desktop with the HDX RealTime Optimization Pack installed, if Picture-in-Picture (PIP) is enabled and the published desktop is maximized or minimized, the video display might be lost.

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Error Code = 70." If the user does not click OK in the error message, then every five seconds a new HDXRTOptLC.exe process appears in Task Manager for that particular user.

If users navigate to Tools > Audio Video Settings, a pop-up window appears with the error message, "Audio and Video Calling is disabled in this session.

Users experience dropped calls if they are not the first one dialing into the virtual meeting room. User1 continues to hear a ringing sound in the background even after user2 answers or receives the call.Īttempts to dial into a virtual meeting room might fail from devices with the HDX RealTime Optimization Pack installed. Users receive the "Services Sign In" prompt to enter their credentials when Microsoft Lync starts. The audio between two users might fail if they are in two different domains. If users start MindAlign or VMware vSphere Client after starting a video call, the following error message appears: "The ordinal 4445 could not be located in the dynamic link library LIBEAY32.dll." For additional product information, see Citrix Product Documentation. This document describes the issue(s) resolved by this release and includes installation instructions.

MICROSOFT LYNC DOWNLOAD WINDOWS 7 64 BIT INSTALL

Install Citrix HDX RealTime Connector on XenApp Server or on XenDesktop VDAs (Server or Workstation OS).

Install Citrix HDX RealTime Media Engine on client devices where Citrix Receiver is installed.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CITRIX, NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, LOSS OF INCOME, LOSS OF OPPORTUNITY, LOST PROFITS, COSTS OF RECOVERY OR ANY OTHER DAMAGES), HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT CITRIX, ITS SUPPLIERS, OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CITRIX AND ITS SUPPLIERS MAKE AND YOU RECEIVE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND CITRIX AND ITS SUPPLIERS SPECIFICALLY DISCLAIM WITH RESPECT TO THE HOTFIX ANY CONDITIONS OF QUALITY, AVAILABILITY, RELIABILITY, SECURITY, LACK OF VIRUSES, BUGS OR ERRORS, OR SUPPORT AND ANY IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. Introduce this release to a test environment for evaluation before deploying it to a production environment. Testing of this release was targeted only at the affected functionality, and regression and stress testing were minimal. If the Download link is not available on this page and you wish to obtain this limited distribution release, visit our support site at and open a support case using your Citrix account credentials, or contact your reseller at. Important Disclaimer - Limited Release Hotfix

XenDesktop 5.6 Feature Pack 1 (Virtual Desktop Agent).

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HDX RealTime Connector is for computers running Windows Server 2012 R2 (64-bit), Windows Server 2008 R2 (64-bit), Windows 8.1 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit) and one of the following installed:

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This zip file contains Citrix HDX RealTime Media Engine for Windows and Citrix HDX RealTime Connector installation packages for Microsoft Lync.Ĭitrix HDX RealTime Media Engine is for computers running Windows 8.1 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit) and one of the following installed: Hotfix name: HDXRealTimeOptimizationPack_Win_1.6.200.zip